Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number
• Payment information: only when necessary for purchases (processed securely by third-party providers; we do not store your payment details directly)
• Analytics data: browsing behavior, IP address, device and browser information
• Cookies and tracking data: through Google Analytics, Facebook Pixel, and similar tools

Information is collected through forms, sign-ups, purchases, and automated tracking technologies.

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing and improving our services
• Processing transactions and delivering requested services
• Sending marketing communications and promotional offers
• Personalizing content and advertising
• Analyzing website traffic and performance

3. Sharing of Information

We do not sell your personal information. However, we may share your data with trusted third parties to operate our business, including:

• Marketing & advertising platforms: Facebook, Google, and GoHighLevel (GHL)
• Analytics providers: Google Analytics, Facebook Pixel

These partners may use cookies or tracking technologies to deliver targeted advertising and measure performance.

4. Cookies & Tracking

Our website uses cookies and tracking tools to:

• Remember user preferences
• Improve website functionality
• Analyze traffic and trends
• Deliver personalized ads

You can manage or disable cookies in your browser settings. Note that some features of the website may not function properly if cookies are disabled.

5. User Rights (GDPR & International Users)

If you are located in the European Union or other regions with privacy laws, you have the right to:

• Request access to the personal data we hold about you
• Request correction or updates to your personal data
• Request deletion of your personal data
• Opt-out of receiving marketing communications

To exercise these rights, you may contact us at sharon@senteredmedia.com. We will respond to your request in accordance with applicable laws (e.g., within 30 days under GDPR).

6. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Payments

All payment transactions are handled by third-party providers (e.g., Stripe, PayPal, or equivalent) with secure encryption. We do not store or directly process payment card details.

9. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our services after changes means you accept the updated policy.

11. Contact Us

If you have questions or privacy-related requests, please contact us at:

📧 sharon@senteredmedia.com