Privacy Policy

1. Data We Collect and Why We Collect It

We only collect data that helps us communicate with you and analyze our marketing performance.

• Directly Provided Data: When you submit your form, we collect your email address. We use this to contact you regarding your inquiry.
• Automatically Collected Data & Tracking: We use the Meta Pixel and PostHog to analyze page performance, track user actions, and perform advertising retargeting. This automatically tracks data such as your IP address, browser type, pages viewed, and conversion events.

2. Legal Basis for Processing (EU & Singapore)

We process your personal data based on:

• Your Explicit Consent: By submitting your email form and acknowledging our terms, you give us clear consent to process your data for communication and marketing purposes.
• Legitimate Interests: To improve our services and analyze the effectiveness of our global ad campaigns.

3. Third-Party Data Processors

We share data with trusted tech infrastructure vendors who act as Data Processors on our behalf:

• Meta Platforms, Inc. (Meta Pixel): For ad tracking and retargeting.
• PostHog, Inc.: For web analytics and user behavior insights.

Note: Data processed by these tools may be transferred to and stored on servers located in the United States or the European Union.

4. International Data Transfers

As a company operating out of Sri Lanka, the data we collect from you will be transferred to, stored, and processed in Sri Lanka, as well as on the secure cloud servers of our third-party processors (Meta and PostHog). We ensure appropriate safeguards are maintained to protect your data regardless of geographic borders.

5. Your Global Privacy Rights

No matter where you live, we grant you the following rights regarding your personal information:

• Right to Access/Know: You can request a copy of all personal data we hold about you.
• Right to Correction: You can request that we update or fix inaccurate data.
• Right to Deletion (“Right to be Forgotten”): You can request that we completely erase your email address and tracking history from our records.
• Right to Opt-Out: You can request that we stop using your data for Meta retargeting or tracking.

How to exercise your rights: To make any data request, simply contact us via email at sharon@senteredmedia.com. We will respond to and fulfill all legitimate requests within 30 days free of charge.

6. Children's Privacy

Our services are exclusively intended for individuals who qualify as a legal person under applicable law (generally 18 years or older). We do not knowingly collect personal data from children under the age of 13 or 16 across EU/US jurisdictions. If we discover such data has been collected, it will be deleted immediately.